The Seven Steps to Practical Reconciliation™

Countless options.
One innovative approach.

You and your team are invited to immerse yourselves in the Seven Steps for Practical Reconciliation™, our tried-and-tested framework for building confidence to work with Aboriginal and Torres Strait Islander communities. This innovative approach underpins all of our programs for a reason: it works.

Regardless of the format, duration or delivery method you choose, the benefits and content remain consistent – it’s just a matter of how deep you wish to go.

Learning Outcomes – The Magic Seven

With our seven steps, you will walk away with the skills to communicate effectively with Aboriginal and Torres Strait Islander peoples. This means having the self-confidence and motivation to better engage with Aboriginal and Torres Strait Islander peoples and enabling you to improve your service delivery.

Step 1: Reconciliation

Cultural awareness is important. We like to start by outlining its relevance to the workplace, and introducing Reconciliation Australia’s Reconciliation Action Plan (RAP) program.

Step 2: Diversity, Identity and Stereotypes

Next, we focus on Indigenous cultural diversity in Australia, along with the many nations and language groups. We explore the concepts of Indigeneity and Identity. We take a closer look at some themes of commonality and differences between these nations and, of course, break down stereotypes.

Step 3: Our Shared History

It’s crucial that we acknowledge the events in our shared history that impact on all Australians. More specifically, we examine the effect of the Stolen Generation, and the ongoing impact of intergenerational trauma on Australia’s First People.

Step 4: Communication, Cultural Baggage and Unconscious Bias

During this hands-on step, we take a closer look at the concept of ‘cultural baggage’ as a form of unconscious bias. We discuss strategies for maintaining awareness of this bias and working constructively with it.  We also explore cultural differences in communication, including body language and the uniqueness of Aboriginal English.

Step 5: Family and Kinship, Sorry  Business and Cultural Leave

We explore the complexity, ingenuity, and sense of belonging that family and kinship systems provide – and workshop some situations where this might be relevant today in the workplace.

Step 6: Closing the Gap and Privilege

It’s time to unpack the government’s Closing the Gap initiative: what it is and what it means for Australia. We also take a look at the concept of privilege and the role it plays in creating a gap.

Step 7: Becoming an Ally

We unearth some strategies you can implement straight away to promote Reconciliation in the workplace, and become an ally to Indigenous peoples.

Learning Benefits – The Magic Seven

1. Meet your Reconciliation and Social Responsibility vision and targets through relevant, interactive and practical training.
2. Relax knowing that your team will love the training (it is not boring, irrelevant or shaming) and we back that with a guarantee of achieving agreed training objectives and participant satisfaction levels.
3. Increase your team’s general communication skills and confidence with our R3 Culture approach ®, a practical and simple tool for improving relationships and communications with everyone.
4. Improve your business performance by creating more effective and relevant services and programs that meet the needs of your clients.
5. Increase cultural safety within your organisation to attract and retain Indigenous staff. Be, and be known as, a great place to work, and be recognised as an organisation that values both its team and clients.
6. Have the hard data to demonstrate to management and key stakeholders the impact and results of the training in an easy to read and digestible form.
7. Be confident and safe in the knowledge that our programs are the real deal. They have been designed, tested and improved over many years by our co-Directors: Aboriginal Elder and cultural expert, Aunty Munya Andrews, and learning design expert Carla Rogers. All programs are facilitated by Aunty Munya and Carla (for online programs) or our accredited Indigenous Facilitators.

Join over 33,000 people across Australia and become culturally aware with Evolve.